Privacy Policy and Cookies


In compliance with the duty of information provided in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of July 11, the following general information data on this website is provided below.

The ownership of this website,, (hereinafter, Website) is held by: Prosurfing Company S.L, provided with NIF: B 76179126 and registered in: Commercial Registry of Las Palmas de Gran Canaria with the following registration data: Volume : 2078, Book: 0, folio: 38, Section: 8, Page: GC 47927, Inscription 1st / Date 02/21/2014, whose representative is: Pablo Gabriel Re Rabaseda, and whose contact information is:

Address: Avda de Moya 6 – Local 80 – C.C Eurocenter, Maspalomas.Gran Canaria.

Contact email:

Our customers’ trust in our services depends, among other things, on our commitment to protecting their personal data when they visit our Website.

The following information about our Privacy Policy reflects our commitment to maintaining and guaranteeing secure business relationships by protecting personal data and guaranteeing the right to privacy of each of the users of our website. In this document we explain how we use our clients’ personal data.


A – The website.

The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access and use of the Website. For the purposes of these Conditions, the Website will be understood as: the external appearance of the screen interfaces, both statically and dynamically, that is, the navigation tree; and all the elements integrated in both the screen interfaces and the navigation tree (hereinafter, Contents) and all those online services or resources that it offers to Users (hereinafter, Services).

Prosurfing reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Content and Services that may be incorporated therein. The User acknowledges and accepts that at any time Prosurfing may interrupt, deactivate and/or cancel any of these elements that are integrated into the Website or access to them.

Access to the Website by the User is free and, as a general rule, is free without the User having to provide any compensation to be able to enjoy it, except in relation to the cost of connection through the telecommunications network provided. by the access provider that the User has contracted.

The use of any of the Content or Services of the Website may be done through the User’s prior subscription or registration..

B – The User

Access, navigation and use of the Website confers the status of User, so you accept, from the moment you start browsing the Website, all the Conditions established here, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations depending on the case. Given the relevance of the above, the User is recommended to read them every time they visit the Website.

The Prosurfing Website provides a wide variety of information, services and data. The User assumes responsibility for correct use of the Website. This responsibility will extend to:

A use of the information, Content and/or Services and data offered by Prosurfing without it being contrary to the provisions of these Conditions, the Law, morality or public order, or that in any other way may involve injury to rights. of third parties or the operation of the Website itself.

The veracity and legality of the information provided by the User in the forms issued by Prosurfing for access to certain Content or Services offered by the Website. In any case, the User will immediately notify Prosurfing about any fact that allows the improper use of the information registered in said forms, such as, but not only, theft, loss, or unauthorized access to identifiers and/or or passwords, in order to proceed to their immediate cancellation.

Mere access to this Website does not imply establishing any type of commercial relationship between Prosurfing and the User.

The User declares to be of legal age and to have sufficient legal capacity to be bound by these Conditions. Therefore, this Prosurfing Website is not directed at minors. Prosurfing declines any responsibility for failure to comply with this requirement.

C – Access and navigation on the website: exclusion of guarantees and liability

Prosurfing does not guarantee the continuity, availability and usefulness of the Website, nor the Contents or Services. Prosurfing will do everything possible to ensure the proper functioning of the Website, however, it is not responsible or guarantees that access to this Website will not be uninterrupted or that it will be error-free.

Nor is it responsible or guaranteed that the content or software that can be accessed through this Website is free of error or causes damage to the User’s computer system (software and hardware). In no case will Prosurfing be responsible for losses, damages or losses of any kind arising from access, navigation and use of the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of virus.

Prosurfing is also not responsible for any damage that may be caused to users due to improper use of this Website. In particular, it is not responsible in any way for any telecommunications drops, interruptions, lack or defect that may occur.

D – Link Policy

It is reported that the Prosurfing Website makes or may make available to Users link means (such as, among others, links, banners, buttons), directories and search engines that allow Users to access websites belonging to and/or or managed by third parties.

The installation of these links, directories and search engines on the Website is intended to facilitate Users’ search for and access to the information available on the Internet, without it being considered a suggestion, recommendation or invitation to visit them. .

Prosurfing does not offer or market, by itself or through third parties, the products and/or services available on said linked sites.

Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites other than its property that can be accessed through the links.

Prosurfing will under no circumstances review or control the content of other websites, nor does it approve, examine or endorse the products and services, content, files and any other material existing on the aforementioned linked sites.

Prosurfing does not assume any responsibility for any damages that may occur due to the access, use, quality or legality of the contents, communications, opinions, products and services of websites not managed by Prosurfing and that are linked on this Website.

The User or third party who makes a hyperlink from a web page of another, different, website to the Prosurfing Website must know that:

Reproduction – in whole or in part – of any of the Contents and/or Services of the Website is not permitted without express authorization from Prosurfing.

Nor is any false, inaccurate or incorrect statement permitted about the Prosurfing Website, nor about its Contents and/or Services.

With the exception of the hyperlink, the website on which said hyperlink is established will not contain any element of this Website, protected as intellectual property by the Spanish legal system, unless expressly authorized by Prosurfing.

The establishment of the hyperlink will not imply the existence of relations between Prosurfing and the owner of the website from which it is made, nor the knowledge and acceptance of Prosurfing of the contents, services and/or activities offered on said website, and vice versa.

E – Intellectual and industrial property

Prosurfing itself or as a transferee (holder of reproduction, use and or modification licenses), is the owner of all intellectual and industrial property rights of the Website, as well as the elements contained therein (by way of example and not exhaustive, images, sound, audio, video, software or texts, brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). They will, therefore, be works protected as intellectual property by the Spanish legal system, with both Spanish and Community regulations in this field, as well as international treaties related to the matter and signed by Spain, being applicable to them.

All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited. on any medium and by any technical means, without the authorization of Prosurfing.

The User agrees to respect the intellectual and industrial property rights of Prosurfing. You may view the elements of the Website or even print, copy and store them on the hard drive of your computer or on any other physical medium as long as it is exclusively for your personal use. The User, however, may not delete, alter, or manipulate any protection device or security system that was installed on the Website.

In the event that the User or third party considers that any of the Contents of the Website constitutes a violation of the intellectual property protection rights, they must immediately notify Prosurfing through the contact information in the GENERAL INFORMATION section of this Notice. Legal and General Conditions of Use.

F – Legal actions, applicable legislation and jurisdiction

Prosurfing reserves the right to file civil or criminal actions that it deems necessary for improper use of the Website and Contents, or for non-compliance with these Conditions.

The relationship between the User and Prosurfing will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises in relation to the interpretation and/or application of these Conditions, the parties will submit their conflicts to ordinary jurisdiction, submitting to the corresponding judges and courts in accordance with the law.


  1. What is personal data?

“Personal Data” is any information relating to a person that is provided to us when that person visits our website. Among others, they include the name, surname, postal and email addresses, as well as the telephone number.

Additionally, when you visit our website, certain information is stored automatically for technical reasons (e.g., the IP address assigned by your Internet service provider or the website from which you accessed our website or the browser you are using). using).

2. What personal data is used and for what purpose?

Any personal data that you provide us when visiting our website will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful and legitimate purposes, about which we inform you. We store and use your personal information to make your navigation on our website as simple and comfortable as possible, as well as to enable you to register on our website, enter into a contract, contact us or send us information.

We also use the personal data that you provide us to be able to provide you with the commercial information, Newsletter or similar information that you request. Certain information may be required to facilitate your access and information through the different social profiles of ProSurfing Company S.L., in accordance with our conditions of use on social profiles.

In order to formalize contracts and other services (e.g., to send communications with information about new services), we will need information regarding your name, postal and email address, as well as information about your preferred payment method. We also adopt secure payment methods and measures to avoid payment problems and fraud. Your data is stored in our customer database, and it is necessary that you notify us of any update or change that occurs in them.

Certain technical information is necessary so that our Website can be properly displayed on your computer; This information will be stored and used anonymously to develop analytics, statistics and improve our website.

Additionally, we also store and use personal data and technical information when necessary to monitor and prevent unauthorized uses or activities that may be illegal (e.g., to maintain and ensure security in the event of attacks on our computer systems).

Finally, we will store and use your information if required under applicable legislation to comply with requirements from competent public and/or administrative bodies, if necessary, as well as to make possible the exercise of our rights and actions. and for any other purpose contemplated in the applicable laws.

The personal data requested is mandatory, and you will not be able to register as a user or make purchases of products or services if you do not provide us with complete data, without prejudice to the fact that you will be able to freely view the content of our website.

Likewise, when your personal data is collected through the forms that can be enabled on our website for its activities, it will be necessary for you to provide, at least, that information marked with an asterisk, since if it is not provided With these data considered necessary, we will not be able to manage the service you request or resolve the query you ask us.

3.What technology does our website use?

Our website uses so-called “cookies”. “Cookies” are text files that allow us to recognize a user and make use of our website more efficient. These include, for example, the default settings to display the functionalities of our website or the shopping area.

“Cookies” are stored on your computer’s hard drive and are only transmitted to our servers when you visit our website. We use session “cookies”, which are automatically deleted when you close your browser.

You can obtain more information about our “cookies” and their treatment from our Cookie Policy section.

4. Do we communicate your personal data?

We only communicate your personal data for the purposes of being able to formalize contracts about our products and services, which are stored in a centralized customer database, as well as for accounting and billing purposes, and we may also communicate said data to third parties. suppliers involved in the offer and provision of our products and services.

Likewise, certain information may be processed by certain service providers that we have rigorously selected and who only use them following our instructions and instructions (among others, this may include customer service services, central IT services or companies that carry out security research). market or customer satisfaction surveys, as well as payment method providers – who carry out security checks on our behalf to avoid and prevent fraud or other problems during the payment process – so that you can choose the payment method that best suits you. interest).

In this sense, we will only send information to entities that are located within the European Economic Area and, therefore, subject to European Union regulations on data protection, or that undertake to comply with the corresponding data protection standards. data.

Finally, we will communicate your data and information, in accordance with data protection regulations, to third parties or public bodies if required to do so by virtue of requests from a competent authority, as well as when we are required by courts and courts or to facilitate the exercise of our rights and legal actions.

5. Is your personal data safe with us?

ProSurfing Company S.L. has a special concern to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures, to prevent any loss or unauthorized use by third parties.

In particular, our employees are obliged to comply with the confidentiality of our clients’ data. Especially sensitive personal data is transmitted or communicated using encryption mechanisms (e.g., through the use of SSL connections).

You will be able to recognize the above when you notice that a “lock” symbol appears in your browser (in case of using an SSL connection). Likewise, technical security measures are regularly inspected and adapted to the latest technological changes, if required.

These principles are also observed in our relationships with third-party companies, which process your information on our behalf and following our instructions for the correct management of the service.

6. Do we use information from minors?

Minors are not permitted to register on the Website without the consent of their parents, guardians or legal representatives.

We will only collect and use personal data of minors when necessary to formalize a service contract.

In this case, we will only use said information if we have the consent of your parents, guardians or legal representatives. Minors must have the support of their parents/guardians/legal representatives and consult them with any questions before giving their consent.

7. User rights

You have recognized rights of access, rectification, cancellation and opposition, which you can exercise free of charge. The quickest and easiest way to exercise these rights is by sending an email to the

Any information that we need to store, under a legal or contractual obligation, will be blocked and only used for those purposes rather than being deleted.

Likewise, you can contact ProSurfing Company S.L. to exercise your rights of access, rectification, cancellation and opposition in writing. CIF B76179126 and with registered office at Avda de Moya 6, Local 80, C.C. Eurocenter, 35110 Playa del Inglés, San Bartolomé de Tirajana – Gran Canaria, attaching a photocopy of your ID or Passport.

8. Links to websites of other companies

Our website may contain links to web pages of other companies, with which we maintain collaboration agreements to offer offers on products and services.

We are not responsible for the measures and precautions adopted by these websites in relation to the processing of personal data. The information regarding the processing of personal data carried out on said web pages can be found there.

9. Social media Plugins 

On our website we offer you so-called social plugins from different social networks (e.g. the Facebook “Like” button).

If you are a member of a social network and you click on the corresponding social plugin, the social network provider may link your profile data with the information about your visit to said website. Therefore, it is advisable to inform yourself about the functions of the respective social network.

If you access one of our web pages with one of these social plugins, your browser will call the plugin from the servers and present it as part of our Website. By doing so, you may store cookies or so-called “web beacons” on your computer.

If you do not want to activate this function, find out about the configuration options of your browser regarding how it handles cookies and web beacons. The manufacturer of your browser or the providers of so-called browser extensions and plugins may provide you with this information.

10. Questions about our Privacy Policy?

If you have any questions or questions about our Privacy Policy or want to exercise any right or action regarding your personal data, please contact us at the following email address:

11. Changes to the Privacy Policy

Our Privacy Policy may be updated due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our products and services.

Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and learn about the latest changes that may have been incorporated.

If such changes are related to the consent given, a separate and independent notification will be sent in such case.


1.- Definition and function of cookies

A cookie is a file that is downloaded to the user’s computer/smartphone/tablet (equipment) when accessing certain web pages to store and retrieve information about browsing or browsing habits carried out from said equipment.

Depending on the information it contains and the way the equipment is used, the user could be recognized.

To learn more information about cookies ProSurfing Company S.L., land invites you to access the following link:

2.- What types of cookies does use?

• Own cookies: are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

• Third-party cookies: are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

• Session cookies: are a type of cookies designed to collect and store data while the user accesses a web page. These cookies disappear when you close the browser or half an hour after leaving our page.

• Persistent cookies: are a type of cookie in which the data continues to be stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie and which can range from a few minutes to several years.

• Analysis cookies: these are those that, whether treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. To do this, your navigation on our website is analyzed in order to improve the offer of products or services that we offer.

3.- Deactivation, revocation or elimination of cookies

The user may, at any time, allow, block or delete the cookies installed on their computer by configuring the browser options. If you do not allow the installation of cookies in your browser, you may not be able to access some of the sections or services of our website.

• browser settings; For example:
◦ Chrome, from
◦ Explorer, from
◦ Firefox, from
◦ Safari, from

• specific opt-out systems, with respect to the cookie in question (these systems may require an “opt-out” cookie to be installed on your computer for your deactivation choice to work);

• other third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation (for example, Ghostery:

4.- Cookies used. “ProSurfing Company S.L.” uses the following cookies on this website, detailed below:

De terceros:

_ga | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

_gid |   Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.

_gat | Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites.

_gcl_au | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.

elementor | WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time.

pll_language | Polylang sets this cookie to remember the language the user selects when returning to the website and get the language information when unavailable in another way.